United Airlines cancellation policy / 24 hours cancellation policy
For cancellation: -If you have any other questions about cancellation requests, please contact United Airlines at 1-800-UNITED-1 (1-800-864-8331).
Dial the United Airlines phone number at 1-800-864-8331, and a computer will assist you. A United Airlines representative will then contact you via an automated phone call.
United airlines are the most popular flight that gives you their best services. It operates domestic and international routes on a large scale and six inhabited continents. When your plans are not fixed, and you purchase the flight tickets in advance and now the sudden change in your plan to cancel, you have to check the United Airlines cancellation policy to get the full refund. If we talk about the cancellation charge, it depends on the fare you purchased.
Conditions to get the refund
There are specific situations or conditions when you can cancel your ticket or get a refund: -
- When you book a flight and cancel that within 24 hours, you will get the full refund of your flight booking without deduction.
- When you want to cancel your ticket after 24 hours of booking, then some amount will be deducted from the booking charges.
Cancellation Policy of United Airlines
- Initially, the central policy to cancel your ticket is you have to cancel the ticket before 3 hours of scheduled departure on international flights and 2 hours before for the United States.
- Within 24 hours of booking, the basic economy booking of the flight is not refundable and non-chargeable.
- Refunds are not assessed when the flight is cancelled and provided an alternate one. But, when passengers refuse to take the other, then the process of refund will start.
- You will get the full refund when the flight is cancelled due to a covid-related condition.
24 hours cancellation policy
- The cancellation policy will apply if your tickets are booked from the official website (https://www.united.com/) reservation counter, and customer services.
- You can cancel your ticket within 24 hours of booking and if the booking is booked before the seven days of departure.
- If your ticket is booked from the e-certificates, it is not eligible for the cancellation policy.
- When your reservation is held and not purchased, it is also not eligible in the policy.
- You can demand the flight change within 24 hours of booking, and the extra fare for different flights will apply.
- If you cancel your tickets within 24 hours of booking, it will be fully refunded, and if you cancel your ticket after 24 hours, you may have to pay $200 for a domestic flight and $400 for an international.
Covid Cancellation policy
Recently, the covid-19 related cancellation policy was provided, and below is the following condition that applies to get a refund: -
- You don't book flights when the government and public health isolate you.
- When you are denied boarding the flight within the United States, the airline will automatically rebook your flight after 14 days without extra charges.
- The airline will not rebook when you are denied boarding on international flights.
- Before boarding the flight, the vaccination certificate must be verified.
- You cannot board any flight if you have any covid symptoms or illness.
- If you want to board a flight or have mild fever symptoms or health issues, then they have the doctor's declaration or hassle-free travel.
Hopefully, the above-mentioned detailed information on the cancellation policy of the United Airline may be productive for you to get your full payment while booking a ticket and enjoy your journey.
Frequently Asked Question
Q1. How will I contact United Airlines for help?
There are multiple ways the passengers can connect with the customer service executive of the airlines to get the best help possible. United Airlines is known for providing customers with professional help. There are various methods through which the passengers can talk to a live person at United Airlines, which are mentioned here for you as follows. The methods to connect with the representative are simple, quick, and the most common way out of all phone calls. There may be a hold time of a few minutes, but the agent will get personal assistance. The customer service agent has maintained a team of professionals with separate things to handle, i.e., call, chat, email, or social media.
Q2. How To Connect With The United Airlines Customer Service Instantly?
If the passengers wish to get instant help, it is advisable for them to follow the live chat process to communicate with the airline's representative. The steps that are required to be followed by the agent are mentioned here for you as follows.
- Get onto the official website of United Airlines and look for the contact option given on the homepage.
- Once you get onto the contact page, you are required to look for the chat icon on the bottom right corner of the page.
- Click on the chat icon and follow the auto-generated chat process, after which the executive will connect with you over call.
- You may also get asked to leave feedback about your experience with the agent once the chat process is completed.
Q3. Are United Airlines Customer Service Experts 24/7 Available?
Unfortunately, United Airlines doesn't provide 24/7 phone call services, and the passengers can only connect with the executive over the call from 9 a.m. – 5 p.m. for seven days a week. But if they connect with the representative of United Airlines Customer Service over chat or email, in that case, they can connect with the representative at any time of the day.
Q4. How To Connect With United Airlines Live Executives Via Email?
The most extended way to get in touch with the representative of the airline provides the passengers with excellent results. The passengers are required to draft their query in a mail, attach the necessary documents as proof (if needed) and send it to the official email of United Airlines. The airline executive will revert back to you over mail or connect with you through any other way to provide you with a solution for your issue.
Q5. How can I contact United Airlines customer service?
The passengers can easily get the United Airlines Phone Number in the airline's official website directory. Once you get the customer service number, you are required to follow the given steps.
- Dial the customer service number, and you must follow the auto-generated instructions once you get connected.
- Follow the IVR instructions to select the preferred language of communication and the nature of your query.
- Once the auto-generated method is complete, you may have to wait for a while, after which the executive will get in touch with you.
- Explain your query to the executive in detail to get instant personal help.