How do I talk to someone from Air China?

You can contact the Air China phone number at +1 (802)-341-3448 or +1 (800) 882-8122 to speak with a live agent if you want guidance right away.

When you plan a trip, you have several queries, like whether the flight is on time, refund is available, and miles, due to which you want to connect the representative. These representatives have detailed information about the airlines; while booking with Air China airlines, you will get multiple facilities like easy refunds, earning miles while traveling, special assistance for premium bookings, etc. If you have any issues, you can also talk to someone from Air China and get the solutions to the queries. If you want detailed information about connecting with Air China, you need to read below.

How to contact Air China Customer Service?

While booking a ticket with Air China, there is a possibility that the passengers need to contact their Customer Support team for multiple queries like booking-related issues, upgrades, requesting Special Assistance, etc. Air China's customer service number is there to counter all these conditions. To reach out to a representative at Air China, dial 1-800-882-8122 / 1 (802)-341-3448 and follow the commands on IVR.

• Press 1: To select your preferred language.
• Press 3: For a new booking.
• Press 7: To connect with a representative.

Hence, you can choose a related option, and a representative will answer to address your concern.

However, if you are unable to call them due to some reason, then you can connect with Air China:

By requesting a callback

You can appeal for a callback by filling out a Form present on the Contact US page of their website. Open the Form and complete it with a suitable date and time to get a call. Submit the Form, and an executive will contact you within 24 hours.

Get in touch with an Air China representative.

Air China is a Chinese airline that not only serves China but also provides scheduled flights to other destinations. You can reserve the flight seat in advance online at their website or use the mobile app. When you face unusual problems, you can get through with their customer service and talk to the representative. If you want to get in touch with Air China representative, you can connect on the phone or choose some other way. Following is the process to communicate with the experts on the phone. 

• Dial the air china contact number at 1 (800) 882-8122 or 1 (802)-341-3448. 
• After this, you can follow the automated voice commands carefully.
• Choose 1 for the language.
• Choose 2 to make the new booking. 
• Choose 3 to change/cancel the journey.
• Choose 4 to obtain the refund. 
• Choose 5 for baggage assistance. 
• Choose 6 to talk to the representative.

When you follow the above suitable buttons, your phone will be allocated to customer service. You can share all your travel queries with them and obtain professional knowledge 

Air China customer support phone number

Travelers can find problems with the flight reservation with air china. Thus they offer the customer service team to connect with the experts for the best journey. You must call on the air china customer service phone number at 1 (800) 882-8122 / +1 (802)-341-3448 and connect with a live person. 

The modes to connect with the Air China representative are below.

Connect on call: Communicating with the representative on call will help you to resolve your queries in a time-saving manner, as while connecting on call, you avoid the lengthy process. To communicate on call, dial this Air china phone number 1 (800) 882-8122 or +1 (802)-341-3448 and select the comfortable language. After this, you need to click to follow the below-mentioned IVR instructions. 

1. Choose 1 If you want information regarding new booking 
2. Choose 2 for the queries related to luggage policies or lost luggage 
3. Choose 3 if you're going to apply for special assistance 
4. Choose 4 to know about miles 
5. Choose 5 to connect with the representative

After completing the IVR instructions, you need to choose the option per the query and then connect.

How do I contact Air China Airlines? 

It is the fastest way to get in touch with the Air China airline. Go to the contact us page. The following are the various countries' helpline numbers that are available here:

1. China: - Tel: 0086-95583 | 0086-10-95583 - 24 hours a day, seven days a week
2. North America: - +1-800-882-8122 or +1 (802)-341-3448  - 06:00 - 21:00 Monday through Friday
3. Australia: - 001-800-860-999（Only in Australia) - 10:30 - 20:00 Every day
4. Singapore: - 001+80086100999 08:30 - 18:00 Every day
5. Hong Kong, China: - 001/006+80086100999 - 08:30 - 18:00 Every day

Contact Air China Airlines Via email:

You need to write in about the concerns detail and send them to the customer service email ID at ca-europe@airchina.com. Once the representative checks the request, they will reach out to you in some time. 

Communicate on chat: If you cannot connect on call due to any network issue or voice break, you can also use the alternative mode to contact Air China through chat. While connecting on the chat, you need to type your query, and the representative will provide you with solutions in reply to the chat. You can follow the below point to connect on chat. 

• Search the website of Air China airlines 
• Then click the contact us page
• Next, open the chat section and mention the complete booking information
• Further, mention the query and then send it. 
• Lastly, the representative will provide you with a solution to your question. 

By reading above, you can speak with someone at Air China; if you have any issues, you can use the email id ffpvip@airchina.com to send your query. But if you send that query through email, you will get the solution within 24 hours. 

Through Social Media:

You can also utilize the Social Media links below as a contact option if your query is not urgent, as it takes longer to get a reply. 

• Facebook: https://www.facebook.com/airchina 
• Twitter: https://twitter.com/airchina 

Air China customer service hours

Air China is available 24 hours and seven days a week to provide you with relevant advice for travel. You can reach experts from anywhere worldwide and discuss the issues.