How do I talk to someone from Air China?

You can contact the Air China phone number at +1 (802)-341-3448 or +1 (800) 882-8122 to speak with a live agent if you want guidance right away.

Gather information to connect with Air China

When you plan a trip, you have several queries, like whether the flight is on time, refund is available, and miles, due to which you want to connect the representative. These representatives have detailed information about the airlines; while booking with Air China airlines, you will get multiple facilities like easy refunds, earning miles while traveling, special assistance for premium bookings, etc. If you have any issues, you can also talk to someone from Air China and get the solutions to the queries. If you want detailed information about connecting with Air China, you need to read below. 

The modes to connect with the Air China representative are below.

Connect on call: Communicating with the representative on call will help you to resolve your queries in a time-saving manner, as while connecting on call, you avoid the lengthy process. To communicate on call, dial this Air china phone number 1 (800) 882-8122 or +1 (802)-341-3448 and select the comfortable language. After this, you need to click to follow the below-mentioned IVR instructions. 

1. Choose 1 If you want information regarding new booking 
2. Choose 2 for the queries related to luggage policies or lost luggage 
3. Choose 3 if you're going to apply for special assistance 
4. Choose 4 to know about miles 
5. Choose 5 to connect with the representative

After completing the IVR instructions, you need to choose the option per the query and then connect.

How do I contact Air China Airlines? 

It is the fastest way to get in touch with the Air China airline. Go to the contact us page. The following are the various countries' helpline numbers that are available here:

1. China: - Tel: 0086-95583 | 0086-10-95583 - 24 hours a day, seven days a week
2. North America: - +1-800-882-8122 or +1 (802)-341-3448  - 06:00 - 21:00 Monday through Friday
3. Australia: - 001-800-860-999（Only in Australia) - 10:30 - 20:00 Every day
4. Singapore: - 001+80086100999 08:30 - 18:00 Every day
5. Hong Kong, China: - 001/006+80086100999 - 08:30 - 18:00 Every day

Communicate on chat: If you cannot connect on call due to any network issue or voice break, you can also use the alternative mode to contact Air China through chat. While connecting on the chat, you need to type your query, and the representative will provide you with solutions in reply to the chat. You can follow the below point to connect on chat. 

• Search the website of Air China airlines 
• Then click the contact us page
• Next, open the chat section and mention the complete booking information
• Further, mention the query and then send it. 
• Lastly, the representative will provide you with a solution to your question. 

By reading above, you can speak with someone at Air China; if you have any issues, you can use the email id ffpvip@airchina.com to send your query. But if you send that query through email, you will get the solution within 24 hours.