How do I Request a Refund from EasyJet?
Passengers can apply for a refund through Manage Booking. You need to follow the simple steps to call off your flight and request a refund from EasyJet:
- Go to the official website.
- Click on the Manage Booking.
- Enter the Booking reference and last name.
- Select the Find Booking.
- Choose the flight you need to request a refund.
- Select the cancel flight option.
- Fill out the form for a refund request.
Once your request is approved, after a few days, the amount will be transferred to your account. If you are having any issues, you can contact customer support for help.
What is EasyJet Refund Policy?
EasyJet offers non-refundable tickets. Therefore, when a flight is missed, canceled, or decided not to board, passengers aren't entitled to a refund, except when the flight is canceled within 24 hours of buying the tickets. After deducting the cancelation fee mentioned in Fees and Charges, you are allowed a full refund.
How to Apply For Easyjet Refund via Phone?
Passengers can call the airline if they need help understanding the guidelines and ask the agents to apply for a refund on their behalf. Dial the EasyJet refund number +44 (20) 37693132 or +44 (0) 330 5515151 for support. You have to choose the language and IVR options to connect with the right representative.
- Press 1 for old and new reservations.
- Press 2 to cancel and request a refund.
- Press 3 for baggage and online check-in concerns.
- Press 4 for additional in-flight services and airport-related queries.
- Press * to speak with a live representative.
Now, you can call the agents anytime, the helpline number is accessible 24 hours to guide you. The best time to call the agents is early morning due to the less calling traffic.
How long is it taking to get a refund from easyJet?
You need to get a refund from easyJet after flight cancelation. First, travelers need to make the request. When it is approved by the airline, your amount will be processed within 7 days. However, it can take extra days to show in your account.
EasyJet Refund Terms and Conditions
Check the guidelines to request a refund from EasyJet to avoid the last minute issues:
- Flight tickets can be purchased directly via the official website, App, contact number, or airport.
- The airline offers only non-refundable fares. In case you have missed or canceled your flight, passengers will not refund the amount except when the flight is canceled within 24 hours of making a reservation or due to serious illness.
- However, when the flight is called off 24 hours after making a reservation, the amount will be shared after deducting the cancelation fee.
- Passengers aren't allowed to drop off the flight at least 2 hours prior to the scheduled departure time. The condition applies when the reservation is made within 24 hours.
- You need to show the medical declaration document if the ticket is canceled because of serious injuries and health problems.
- When the flight is booked via a travel agent, you need to consult them. Their policies may differ, so it is suggested that you read the terms and conditions before making the reservation.
What happens if an EasyJet flight is canceled?
When the flight is canceled, passengers have different choices, which can be requested via the app or website through Manage Booking:
- Move to another flight: flyers can switch to another flight without paying any fee if the airline cancels the flight. Go to "Manage Booking" and reserve a seat on your next available flight.
- Choose a voucher: passengers can convert the ticket's price value into a voucher that can be used to make reservations later. It is valid for 12 months from the date of issuance. You can quickly request a voucher via Manage Bookings.
- Request a refund: applying for a refund is one alternative if you need to cancel your flight or flight canceled by the airline. If the cancelation fee doesn't apply, the full amount of your booking will be paid to the account used to make the payment. Generally, the request process is within 7 days, might take extra days to show in your bank account.
Follow the airline on various social platforms to get discounts to book the ticket or add services to your reservation at lower rates. Visit the website for more details.